Customer Testimonials


Hamer ToyotaDealerRater 2019 Consumer Satisfaction Award

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Google Jan 26, 2022

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DealerRater Jan 26, 2022

The service department at Hamer Toyota is excellent! I am especially grateful to Carlos Vazquez for his patience, clear explanations, kindness, and professionalism. I feel confident that he will take good care of my car.

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Google Jan 26, 2022

Chris is my go to advisor. He goes above and beyond for my safety and for my vehicle. He very professional and his team does exceptional work! His customer service is phenomenal and is always there for guidance. I will be continuously going to this dealership to get my service done! I believe Chris and his team deserve a raise!

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Google Jan 24, 2022

Excellent customer service. Hector was very patient and helpful. David in finance was very detailed in explaining everything. Great service! Thank you!

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Google Jan 23, 2022

Jose Fonseca and Joe Alvarez are like the dream team, great communication and great customer service. They treat you like family. I would definitely recommend anyone that's looking to buy a car to go to Hamer Toyota.

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Google Jan 23, 2022

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Google Jan 22, 2022

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Google Jan 21, 2022

Can always rely on Eric Gaitan (finance) and Javi Lopez. (Sales)

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Google Jan 20, 2022

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Google Jan 20, 2022

I had made an appointment online the night before. Today someone called & asked if I was still interested in the car. I told him yes that I already had an appointment. He then said oh yes I see & told me to ask for him by name. I went in and asked for him from the first employee I saw. He didn’t know who I was asking for but when I said I had an appointment then he said oh someone at the back. He got the person for me & then that person asked us to wait ...

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Google Jan 19, 2022

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Google Jan 19, 2022

Alfredo is awesome! He was very accommodating. Definitely ask for him when looking for a good deal. Thanks Alfredo! 👍🏻

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Google Jan 19, 2022

Amazing service! Ask for Alfredo Lopez, he made the process quick and easy 😊

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Google Jan 18, 2022

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Google Jan 18, 2022

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Google Jan 17, 2022

Outstanding service! Worked with Francisco, a great salesman. No hidden costs or fees. Detailed the truck, full tank of gas, etc. Will be back for next company vehicle!

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Google Jan 16, 2022

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Google Jan 16, 2022

Yes.I am so glad to purchase my dream come true Highlander Hybrid 2022 from Toyota Hamer.My name is Rased Hasan live at Northridge in Valley.I am so impressed on the performance of Sales GM Mr. Jony and the Sales person Mr.Francisco.You guys believe or not I have purchased this dream in one hour.Hassles free comfortable negotiation professional attidute over all it was great experience shopping car at Toyota Hamer.I can’t believe the sales person like Francisco could be that much helpful details and so patient on such a less educated customer like me....

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Cars Jan 16, 2022

We had a positive experience buying our new car with the sales team, Victor Espinoza, his sales mgr Carlos and finance worked with us to get the car we wanted and the numbers we needed. We appreciated that we weren’t feeling pressured and we got what we wanted in little over 3 hours.

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Google Jan 16, 2022

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Google Jan 15, 2022

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Google Jan 15, 2022

Dropped by and spoke to Israel and Victor Espinoza. I’ve come from working in a dealer and I’ve got to say that they did a great job. The time I was there, there was no sitting around. If we weren’t looking at the car, we were onto the next step of the process. Israel was one of the most kind sales reps I’ve ever seen and was very attentive and understanding of my current situation and accommodated me for it. Victor Espinoza got the car ready for delivery and showed me the ins and outs of ...

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Google Jan 15, 2022

Muy buenos vendedores y atentos Por eso es Diler favorito ☺️😇 Gracias volveré pronto

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Google Jan 13, 2022

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Google Jan 12, 2022

Fast and easy service

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DealerRater Jan 11, 2022

Everyone here was so friendly and made my family and I feel so welcomed! Great experience!

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Google Jan 10, 2022

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Google Jan 9, 2022

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DealerRater Jan 9, 2022

Steve is amazing. This is the second car he has helped our family buy. He goes above and beyond to get us the best deal. A lot of car sales men care more about the commission instead of the customer. But, not Steve. He cares more about the customer than anything. He won’t sell you just any car. He will make sure it’s the best fit for your family. Best car sales men hands down. Can’t wait to buy our next car from him in the next coming years.

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DealerRater Jan 8, 2022

Just. Incredible got my second car with Steve. Thanks for the easy process definitely I’m coming back

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Google Jan 7, 2022

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Google Jan 6, 2022

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DealerRater Jan 6, 2022

I had an incredible experience working with Steve Denson. He kept in communication and was very helpful throughout the entire process. I definitely recommend working Steve! -Lisa

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Google Jan 6, 2022

(Translated by Google) Excellent service (Original) Excelente servicio

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Google Jan 5, 2022

(Translated by Google) Toyota the best in cars😃 recommended. (Original) Toyota la mejor en carros😃 recomendada.

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Google Jan 5, 2022

They offer a wide range of vehicles at exceptional costs.

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Google Jan 5, 2022

I made an appointment with Toyota, and it was really worth it.

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Google Jan 3, 2022

My best car buying experience ever. A first class operation in every respect.

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Google Jan 3, 2022

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DealerRater Jan 2, 2022

If you are looking to buy a Toyota Steve Denson is the man you want to see! He made my car buying experience an absolute pleasure! I really appreciate his honesty & transparency through out my entire car buying experience! When he says he specializes in hassle free car buying, it’s true!!! Steve took great care of me and I promise he’ll do the same for you! If Steve is taking care of you you’re in good hands! Thank you Steve!!! Kevin W.

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Google Jan 1, 2022

Steve Denson is by far the best sales rep we have ever encountered. Totally professional, honest and just pleasant to deal with. We won’t hesitate going back to Hamer Toyota to buy our next vehicle.

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Google Dec 29, 2021

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Google Dec 29, 2021

(Translated by Google) Sonix auto GLASS works with deeler glasses (Original) Sonix auto GLASS trabaja con vidrios del deeler

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Google Dec 27, 2021

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Google Dec 27, 2021

Superb customer service. Friendly staffs.

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Google Dec 27, 2021

Josue made the process of purchasing a car an easy one! Service and staff were all excellent!

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DealerRater Dec 26, 2021

I just wanna say all of you people out there looking to buy a new Vehicle, Hamer Toyota is the place to go and Steve Denson is the man to talk to. Steve was great, easy going and listened to my vehicle’s needs and affordability. Gave me a price out right with hassling back and forth. He made the buying experience easy. I would definitely be going back to him with future vehicle needs and if you in the market give him a call trust me you won’t regret it.

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Google Dec 25, 2021

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Google Dec 25, 2021

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Google Dec 23, 2021

Everyone here was great to work with! I am grateful they were able to help me right before the holidays.

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Google Dec 23, 2021

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Google Dec 22, 2021

Edwin Jovel always provides excellent advice.

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Google Dec 22, 2021

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Google Dec 22, 2021

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Google Dec 20, 2021

Got a new car today and Alex P. was great!! Very friendly, very helpful, and super patient. Made my car buying experience run smoothly and easier than expected.

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Google Dec 19, 2021

Max was great! He helped us find the right car for us. He listened to us and recommended cars in our budget. He wasn't pushy at all. Highly recommend Max!!

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Google Dec 19, 2021

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Google Dec 19, 2021

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Google Dec 19, 2021

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DealerRater Dec 19, 2021

I have purchased 3 cars from Steve at Hamer Toyota. He is always professional and honest.

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DealerRater Dec 18, 2021

I came in with my dad to look around for the right truck about 3-4 weeks ago & that’s when we met Steve. Right away he gave off such genuine and positive energy. Unfortunately they didn’t have the truck my dad wanted at the time so Steve did not try to sell us something else- he honored what we wanted and made it a point to make us feel seen & heard. Yesterday my dad and I went back to Hamer to meet with Steve and turned out they had a few of the trucks my dad was ...

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Google Dec 18, 2021

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Google Dec 18, 2021

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DealerRater Dec 17, 2021

Thanks to Steve Denson for making my recent purchase stress free. He acted more like a friend then a salesman! Great personality and very professional. He made me feel like part of the family!!! This is the 2nd truck I have purchased through Steve and Hamer will see me again. I have shared my outstanding experience with my family and friends... thanks again Steve, Merry Christmas and Happy New Year.

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Google Dec 17, 2021

Great auto service and repairs.

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Cars Dec 17, 2021

I had a difficult situation and working with Alex Pineda was very comforting. He took the time I needed, explained everything and made the transition a lot easier for me. He is experienced and has no problem explaining anything I didn't understand. Thank you Alex.

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Cars Dec 16, 2021

Reno Reyes was easy to work with. He was very helpful during our process of buying Toyota Corolla 2022. He was knowledgeable and did not pressure us or make us feel uncomfortable.

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Google Dec 15, 2021

The workers are the most outgoing nicest people ever i love having Chris G helping me with my car

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DealerRater Dec 15, 2021

Easy to work with and made buying a car hassle free. I had been to other dealers before but it was simple and transparent with Steve.

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Google Dec 14, 2021

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Google Dec 13, 2021

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Google Dec 13, 2021

Muy contenta el trató muy amables los recomiendo 💯💯

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DealerRater Dec 11, 2021

Steve was very helpful when my husband and I purchased our 2022 4-Runner. He was knowledgeable, communicative & honest. He did not pressure us or make us feel uncomfortable. He listened to our needs and made sure we wouldn’t buy something that he didn’t believe in, which I really respected. He was patient and even communicated with my husband through text messages. He made sure he provided us the best possible price considering the unique inventory crisis effecting all new car dealerships. His passion for his work shined through. I especially love that he shares his wife’s cake-pop ...

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Google Dec 11, 2021

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Cars Dec 10, 2021

Very helpful and knowledgeable. Reno Reyes made car buying a pleasure. Took the time to explain everything about the Prius model car that I wanted

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Google Dec 10, 2021

I’m a returning customer, and They rock..!! Service is above and beyond..I’ll be back in a few years..!! Thanks Marlet, for such great service..!

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DealerRater Dec 6, 2021

I have gone to Hamer Toyota for 6 different vehicles and 5 times Steve has been my Sales Associate. I consider him more like family than a salesman, and I wouldn't think of going anywhere else for my car needs

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Google Dec 6, 2021

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Google Dec 5, 2021

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DealerRater Dec 4, 2021

We’ve purchased two Toyota’s from Steve. Steve is honest, helpful, and always follows through with whatever is needed. We will be back again for our next Toyota. Thank you Steve !

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DealerRater Dec 4, 2021

Husband and I have been shopping for a SUV to replace a much older vehicle. After visiting all the dealers in SFV and Santa Clarita we visited Hamer, walking in we met Steve. I’ve purchased from Hamer before and always liked their selection of vehicles. Today we were lucky enough to met Steve, he’s a no BS kind of guy, which I sincerely appreciate. We told him what we wanted and what we were willing to pay, and he, as promised is a no haggle type of guy. His positive outlook is contagious. He is extremely knowledgeable on ...

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Google Dec 3, 2021

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Google Dec 3, 2021

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DealerRater Dec 2, 2021

Amazing customer service! Will definitely be referring steve to everyone I know who is looking for a car! Made it very easy the moment I walked in the doors. Was very informative and helpful

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Google Dec 1, 2021

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DealerRater Nov 30, 2021

I came to Hamer Toyota knowing what I wanted and Steve made that experience much more easier! He's genuine, straight forward and overall a great sales rep! Would highly recommend his service!

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Google Nov 25, 2021

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DealerRater Nov 23, 2021

I’ve done business with Steve a number of times going back at least 10 years. Steve is a true professional and provides the highest level of customer service. I highly recommend to anyone looking for an amazing client experience. I will be purchasing my next vehicle Steve for sure.

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Google Nov 23, 2021

I felt like I got overcharged for an add on accessory. Toyota web site said it was $599.00, the salesman told me it didn’t include labor and charged me $1000.00! I feel remorse on that one

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DealerRater Nov 22, 2021

Straight-up, no xxxxxxxx and super cool! Great customer service and the best part is that he’s always available to answer questions/concerns/inquiries over email, text or phone.

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Google Nov 22, 2021

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DealerRater Nov 19, 2021

Steve is a trusted car dealer. Myself and my family have purchased our last 5 vehicles from him. Steve is all about being honest and taking care of you as a car buyer. You never wonder if you’re getting the best deal when working with him, because you know that you are. My husband and I just bought our newest Toyota from Steve a few weeks ago and it doesn’t disappoint. We are very happy with the vehicle and the level of service we received. As always, thank you Steve.

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Google Nov 19, 2021

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DealerRater Nov 17, 2021

I had a great experience. Steve Denson is one of the best dealers I’ve met & I would totally recommend whomever needs a car to him. He doesn’t mess around!

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DealerRater Nov 17, 2021

Such a great dealership! Definitely going to recommend other people to buy or lease a car

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Google Nov 16, 2021

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Google Nov 16, 2021

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Google Nov 14, 2021

the best help by the salesman VICTOR the financial department need to be more flexible in help……Tku. ACAST.🙏🙏👍👍

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Google Nov 14, 2021

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DealerRater Nov 14, 2021

I have been to this dealership before and had a bad experience If I did not see a used vehicle in their inventory that my wife wanted, I would not have darkened their door again. The internet sales manager, Charles was very helpful over the phone and had Steve follow up with me. Steve was great and I appreciated his candor and honesty, which is of the utmost importance to me. We made a favorable deal beneficial to both parties. I would recommend only Steve and Charles to friends or family. Thank you for your help Vance

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