Customer Testimonials


Hamer ToyotaDealerRater 2019 Consumer Satisfaction Award

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Google Aug 11, 2022

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Google Aug 11, 2022

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DealerRater Aug 10, 2022

I was referred to Steve because of his excellent customer service. From the moment we talked about my car options, potential timeframe to receive the car, and the financial process, I had a good understanding of what to expect. Steve was communicative and accommodating the whole way through. Considering the market right now, buying a car might’ve taken me longer if I hadn’t reached out to Steve!! My first car purchase was successful. I really appreciate it!

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DealerRater Aug 8, 2022

Me senti comodo en el lobby amplio y buena vibra me gusto el ambiente fresco

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DealerRater Aug 8, 2022

I could not have had a better experience working with Steve. He’s patient, kind, honest, and really looks out for you. Buying a car has only gotten harder in this economy, but Steve ensures a good experience and goes above and beyond to make you feel comfortable. Buying a car can be stressful but Steve takes a lot of that stress away with his knowledge and expertise. There’s a reason he was so highly recommended by my mom!

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Google Aug 7, 2022

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Google Aug 6, 2022

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Google Aug 6, 2022

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DealerRater Aug 3, 2022

As car buying is a big investment and life experience, Steve was able to showcase his reliability and honesty to make this process as simple and trustworthy as can be. My wife and I cannot thank Steve enough for his time, patience, and understanding of our situation to help aid us in finding the right car at the right price. I can not speak enough on how transparent and honest Steve was with pricing and details of the car buying process. Thank you so much Steve. Your representation of Toyota was very much appreciated and I now know whenever I ...

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DealerRater Aug 2, 2022

Steve was amazing!! This was my daughter’s first car buying experience and he was extremely helpful and provided us all our options. He communicated with us during the entire process and truly wanted what was best for my daughter! Hands down the best car buying experience!

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DealerRater Aug 2, 2022

Couldn’t have had a better experience! No haggling and he truly wanted the best for me!

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DealerRater Jul 30, 2022

I like how they organized.They make it easy for vehicle service and have good customer service and fallow up.

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Google Jul 30, 2022

Above and beyond service ! Came back for a noise after one service, Vagan and Carlos check the problem right away ! Took the time to check and Resolve the issue !

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Google Jul 28, 2022

Dispute the shortage of vehicles on their lot; due to a supply shortage, I was still able to purchase the car I was shopping around for. JP the salesman was amazing. Since there wasn’t any cars to show me, he let me know which vehicles were in route to the store and he was able to hold the car I wanted. He gave me a date on when the car would arrive, which was a week away from the day I visited the location. JP would routinely call me and kept me up to date on where the car ...

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Google Jul 27, 2022

(Translated by Google) Excellent attention from Erick, the promotion of the 3 services rose a little to $149.95 but it's worth it, I recommend it (Original) Excelente atención de Erick, la promoción de los 3 servicios subió poquito a $149.95 pero vale la pena, lo recomiendo

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Google Jul 26, 2022

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Google Jul 26, 2022

Good dealership.

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Google Jul 26, 2022

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Google Jul 24, 2022

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Google Jul 22, 2022

We worked with Louie and he went above and beyond in the car buying experience! It was great to do most of it from home! Louie was there for the whole process and walked us through every step. He also kept in touch throughout the whole time. The physical building was clean and the staff that was there was also very helpful and friendly.

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Google Jul 21, 2022

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Google Jul 20, 2022

(Translated by Google) I just bought some spark plugs (Original) Solo compré unas bujillas

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Google Jul 19, 2022

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DealerRater Jul 18, 2022

Just a little upset with the $5k above sticker. It seems like price gauging. I understand the logistics along with supply and demand of these items, especially pre, during and post COVID pandemic but really, gouging the customer in the name of profit seems unfair on many levels to the customer.

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DealerRater Jul 18, 2022

Honesty and transparency and not overly pushy but informative, and things went smoothly and not overly time-consuming

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Google Jul 17, 2022

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Google Jul 17, 2022

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Google Jul 13, 2022

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Google Jul 11, 2022

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Google Jul 11, 2022

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DealerRater Jul 8, 2022

You can't find a better salesman than Steve. Knowledgeable and eager to help. I have been going back to Steve for car leases for about ten years or so. I think we are on car number six. He makes the process easy to understand and hassle free. No wonder he's a top salesman year after year.

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Google Jul 8, 2022

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Google Jul 8, 2022

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Google Jul 8, 2022

Joe hernandez was very helpful and very informative.

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Google Jul 8, 2022

Thomas was great. He works so hard to get what I wanted

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Google Jul 4, 2022

(Translated by Google) Are tube bag replacement good attention by Hamer Toyota staff (Original) Remplazo de bolsa de Are tube buenas atenciones por el personal Hamer Toyota

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DealerRater Jul 4, 2022

Steve is the nicest, kindest salesman I have ever met. He has been our family salesman for years. He is so patient and helpful. He never pressures us or says anything that would make me doubt him. His word is gold. Buying a car and dealing with Steve was a positive experience. I will recommend him to everyone!!!

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Google Jul 2, 2022

Friendly people and parts in stock

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Google Jun 29, 2022

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Google Jun 28, 2022

Fidel Altamirano provided exceptional service when I requested information on vehicles online. He then provided details on the vehicles I was interested in via direct chat. He arranged for me to come in from out of state and provided a professional and seemless purchase experience. The level of attwntion and follow up from Fidel by far exceeded my expectations and is what convinced me to go to the dealership in person. At Hamer I met Manny who provided the vehicle overview, test drive and answered all my questions. Finance Manager Eric then provided a very detailed and professional purchase documentation ...

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DealerRater Jun 26, 2022

I always appreciate an agent who is on point and knows what he’s doing. Steve saved me not only money but also time by getting straight to the point. Pointed out my options and last step was for me to decide. He knew exactly the car that fit my needs. I would 100% recommend Steve as he is Very professional and again gets to the point! God bless

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Google Jun 24, 2022

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Google Jun 24, 2022

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Google Jun 23, 2022

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Google Jun 22, 2022

All I have to say is that they were very great people, amazing hospitality and I would definitely recommend purchasing from them. You will get in a car you either want or need!

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Google Jun 21, 2022

Great service. Reno my salesperson was very nice and although i had to wait almost 3 weeks to get my car, Reno called me to give me updates regularly. Matt the finance consultant was also very helpful. Thank you Hamer Toyota!

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DealerRater Jun 20, 2022

Hamer Toyota definitely has a great reputation! Also I am a repeat customer to Steve!

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DealerRater Jun 17, 2022

Johnny Nowell is a fantastic service rep; he is professional, courteous, and prompt. He handled my service issue quickly, kept in touch, and ensured that I was able to stay safe during the pandemic.

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Google Jun 17, 2022

If you are looking forward for a new car stop by Hamer Toyota my friend Roberto Menjuvar help me found a car that was good with my bug budget and give me great station. 😊

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Google Jun 15, 2022

Good service

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Google Jun 15, 2022

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Google Jun 15, 2022

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Google Jun 15, 2022

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Google Jun 14, 2022

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Google Jun 14, 2022

The people at hammer Toyota were very helpful. Oscar was the salesman that helped us he was very nice and knowledgeable. He answered all our questions.

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DealerRater Jun 14, 2022

Steve sold my mom a corolla about 30 years ago, then another one then sold me a used car, and when we walked in and told him our last name, which isn't too common, he remembered us right away, and even the cars he sold us. He was very up front about the current market and he made the process as easy as possible.

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Google Jun 11, 2022

(Translated by Google) Very kind good service (Original) Muy amables buen servicio

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Google Jun 11, 2022

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Google Jun 10, 2022

Thank you Gus and the team for a great service. You Rock!🙌

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Google Jun 9, 2022

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Google Jun 8, 2022

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DealerRater Jun 8, 2022

I had the best experience buying my wife’s car last year, and I couldn’t help reaching back out to Steve for my new truck. Not only is he the best at the customer service Jam! He simply creates a great experience, my truck arrived 2 weeks early and the man looked more excited about that than I did! Genuinely a good man that’s great at what he does. Thanks again Steve

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Google Jun 8, 2022

I’m ecstatic with my new car. SL Auto group made it all possible!

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Google Jun 8, 2022

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Google Jun 7, 2022

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Google Jun 6, 2022

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DealerRater Jun 6, 2022

Great experience with Steve. Straightforward. Reserved car ahead of time due to low inventory, drove up from San Diego and done in less than 30 minutes. Best price around and plan to come back in the future.

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DealerRater Jun 5, 2022

Marlet made the delivery of my previously ordered vehicle stressless and easy. I originally dealt with the online department of Hamer Toyota. They were responsive and extremely efficient. The whole process of getting my first new car was a breeze. Thank you!

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Google Jun 5, 2022

This Review is for Victor Espinoza only. I came in to purchase a new car. My first time experience here was horrible dealing with a gentleman named Ricardo. He was not willing to work with me at all on anything and didn't even bother trying. Didn't even let me test drive the car. A week later, I got connected to Victor and he ended up being the best salesman I've ever dealt with. He went out of his way multiple times and walked back and forth dozens of times to try to get me the best deal ...

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Google Jun 2, 2022

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Google Jun 1, 2022

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DealerRater May 31, 2022

What a joy to work with Steve on the the purchase of my wife’s 2022 4Runner. His service, professionalism and integrity provided us the comfort needed to make an informed decision - our first new car in 20 years! I highly recommend Steve to anyone purchasing a new car.

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DealerRater May 30, 2022

Steve was absolutely amazing ! I went in thinking I wasn’t going to be able to trade in my car but he made my dream come true ! He’s a blessing !

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DealerRater May 30, 2022

People like Steve is hard to come by. I had the best new car buying experience due to him. No pressure but full of professionalism. Kept his promises, great communicator and a great human being. Even took the time to pick me up from my home to the dealerships. I would love to refer my friends and family to him. He raised my expectations. Good job, brother.

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DealerRater May 29, 2022

Steve is very professional and most important honest. I love his communication and follow up.

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Google May 28, 2022

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DealerRater May 28, 2022

It’s my first time purchasing a vehicle at a dealership and Steve made it look so easy. I like the fact that he is straightforward and trustworthy. I will definitely return to purchase in the future and highly recommend him to friends and family. Thank You Steve!

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Google May 27, 2022

(Translated by Google) I personally like it. Very friendly staff. (Original) Personalmente me agrada. Muu amable el personal.

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Google May 26, 2022

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Google May 26, 2022

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Google May 24, 2022

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Google May 24, 2022

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Google May 23, 2022

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Google May 23, 2022

Great service. Staff is always welcoming and helpful. Very informative and got me the best deal they could get. Keep up the great work!

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Google May 23, 2022

The truth is that they treated me very well. I left with the car that I wanted and with the payment that I wanted, the process and the signing of the papers were very fast, and the very friendly seller explains the papers that you sign very well.

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Google May 23, 2022

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DealerRater May 22, 2022

Steve is the best. Very experienced and highly responsive. Straight shooter, honest and friendly. A++

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Google May 20, 2022

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DealerRater May 20, 2022

Steve was great and very helpful. The dealership was good but the finance situation took way too long to finish and the new system had so many glitches.

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Google May 20, 2022

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Google May 20, 2022

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Google May 20, 2022

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Google May 20, 2022

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Google May 19, 2022

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Google May 18, 2022

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Google May 15, 2022

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DealerRater May 13, 2022

They are honest, trustworthy, care about the people who walk into their dealership, and they don’t try to take advantage of you to get your business! Steve Denson is absolutely amazing!

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Google May 12, 2022

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Google May 10, 2022

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Google May 10, 2022

Hi my name is Jesse and I recently came to mission hills Hamer Toyota to purchased a 2016 Toyota Camry XSE and man from the moment I walked I was great and seated with welcoming handshakes. Within minutes I was seen by Nicole who has been nothing but outstanding from the first inquiries to the last conversation then seen by Louie the salesman who knew the Vehicle inside and out. I was a happy man. I was in and out within 2-3 hours and man hands down the place to go if you want a car don’t waste your time ...


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