Customer Testimonials
Steve was kind, communicative, and easy to work with! He assisted me with my first car purchase and it was a smooth and easy process through and through. Would highly recommend. Thanks again!
Our family has used Steve as our sales person for many, many years. He’s seriously the best! He tries his absolute hardest to get exactly what you want/need in a car and in todays environment of buying cars, that is incredibly difficult. He’s your go to guy!
Glad i had steve help me out with my dream car !! , i went in knowing what i wanted & he was able to help me accomplish my dreams, everything was easy, the price was right & I definitely didn’t feel robbed most salespeople will try to get you with high everything! ( Prices , APRs & monthly payments) but not Steve , truly felt like a friend hooking me up with that “homie discount “ 🤟🏼 Thanks Steve Denson !
If you’re taken care of by Oscar Padilla, one of the sales rep then you’re in good hands. I was a first time buyer and he literally took care of me & explained everything step by step. Made me feel super comfortable doing everything alone as a FTB & it went smooth. Highly recommend him if you stop by this location!
Steve was awesome! Getting a new car can be super stressful, but he made it quick and easy without all of the back and forth. I plan to go to him in the future!
I had the pleasure of working with Steve Denson at Hamer Toyota, and I couldn't be happier with my car-buying experience. I recently purchased a 2024 Toyota Camry SE, and Steve made the entire process seamless and enjoyable from start to finish. From the moment I walked onto the dealership lot, Steve greeted me with a warm smile and a friendly attitude. He took the time to understand my needs and preferences, patiently answering all of my questions and providing valuable insights about the 2024 Toyota Camry SE. His knowledge about the vehicle was impressive, and he made sure to highlight ...
Your sales rep Oscar was very friendly, courteous, respectful to our needs. He worked with us and kept within our budget. He’s very knowledgeable and answered our questions about the car we got. He went over the features of our Highlander (2024) which I’m very content with. I would recommend Oscar to anyone in the market to buy a car. Thank you Oscar!
We were helped by Alexis who was professional, friendly and kept up updated on the entire process.we would definitely recommend working with her.
Good service
Alexis was very helpful and it took us about 3 hours to sell our car here
First of all, just have to say thank you to all the mechanics that do what they do. 2ndly want to say the MISSION HILLS LOCATION is always so clean and all staff are nice and always there to help. I would take my car anywhere else! Everything u get my car back Even tho it was just an oil change my car feels brand new.
In 2006, Hamer Toyota donated to my Eagle Scout project. 17 years later, I chose Hamer Toyota as my first destination for my first new-car purchase. Everyone was professional, accommodating, and friendly to talk to, and we negotiated a great deal. The sales rep, Hugo Acosta, even drove my new car to my house for me, saving me a trip to recover my old car. For excellent service, visit Hamer Toyota!
We bought our 2nd Toyota from Steve because we were so pleased with our first transaction. He is very responsive and a pleasure to work with. He is cool and offers a hassle free, no nonsense perspective. We highly recommend him for awesome service and and ease of doing business. We are repeat customers, and would continue to return to him.
I purchased a 2022 CPO Camry XSE with the help of Jonathan and Raymond in sales and JR in finance. Never have I felt so comfortable and confident in a car transaction (and I have had many). They were all professional, courteous and friendly. It was a surprisingly enjoyable experience. I am going from a luxury vehicle to a more sensible choice but given Toyota's reputation as the benchmark in reliability I feel that the savings in maintenance are going to provide a greater peace of mind.
What a fantastic experience I had at Hamer Toyota with Reno and Joe! If you are shopping around for other dealers, do yourself a favor, save some time and go to to Hamer Toyota! I am so taken back by the level of service and expertise Reno and Joe have provided me with and simply put — it was a 5 out 5 experience for me! Their honesty, transparency and professional conduct is unlike any other that I have received, and I am so thankful for all their support and guidance. Making a huge purchase can quickly become very stressful and overwhelming, but ...
No brained, go see Steve and get the car you want with class. Easy dealings with Steve and his team.
Very satisfied with my purchase and service I received
Very nice Toyota dealership. I needed a hybrid auxiliary battery and Leo in the parts dept looked up the exact part from my VIN and told me the price and put it aside until I arrived. He even carried it out to my car as it was heavy!!! Great Job Leo!!! Thanks so much. A true gentleman. And sweet.
It is not very often you hear someone say they had a very good experience buying a new car. I am one who can say this after purchasing a 2023 Camry from Steve Denson, who was straightforward and up-front throughout this process which could have been very stressful. He demonstrated a great deal of patience and took the time to address all my questions and concerns. Hamer Toyota is very fortunate to have an employee like Steve that can be counted on to follow through.
Steve was a pleasure to work with! A breeze finding the right car, with the best deal. Thanks Steve!
Everyone is really nice and very attentive. As soon as I walked in the door, they made sure I was taken care of.
Good
I been coming for the past 5 years and the service is decent. But I have seen a lot of changes these past year. I have purchased a new Rav4 in 2018 and trade it in 2021 March or April before the car shortage and the agent was friendly and helpful. But my brother purchased his car later that same year in December and received it in late January in 2022 and the agent was rude and disrespectful when they finalize the paperwork. I gave it a 4 on car service but a 2 or 1 star for customer service on purchasing a car. Again there’s ...
We found Steve online while we were looking for a new minivan after having a second baby. 15+ years later, he's the only person we trust to buy a vehicle from. He's honest, straight to the point, and only has the customers best interest at heart. Last week that new baby just bought his first car from Steve! We have referred many friends and family to him, and they all feel the same way.
Jp is your guy!!
Thanks Bernice for helping me get a new car. She is amazing😝
Best customer service I've gotten at a car dealer. Still didn't buy a car though.
Oscar was very helpful and also the whole team they went out of their way just to please the customer. Thank you very much Have a blessed day 🙏
Walked in expecting typical buying car anxiety but it turned out enjoyable! Great team at Hamer!
Steve is that guy! If you’re looking to buy a new vehicle look no further! When I knew it was time to buy a new truck I knew exactly who to call, thanks Steve!
Quick and easy - I reached out online and was able to come in soon after. I met with Oscar Padilla and explained what car I wanted (Toyota Corolla hybrid). Oscar was friendly, attentive, and knowledgeable about the features of the Toyota Corolla hybrid. He answered all my questions and took the time to understand my needs. He walked me through each step and kept in contact with me as the car was not in stock when I first walked in. As soon as the car arrived I was able to finalize the purchase. His expertise and professionalism gave me ...
Buen serbisio antension
Steve is the man. Supraman that is. :)) hands down the best in the industry.. no BS and very transparent. Easy and no hassle deals. Lovin the new Prius prime. Thanks brother.
Steve has biggest heart and the kindest customer service you will ever get from real person and a dealership. I’m truly thankful that I was able to purchase a car from him and his co partner in the financial department (Tony Delgadio) , both of them are amazing people and has always treated us like family and you feel as if you apart of their family. For a whole year, Steve always communicated with me on what cars were coming in and finally on March 30,2023 my dream car came. Thank you Steve for all that you do. We have been ...
I was in search of a Rav4 Prime and my search brought me Hamer Toyota where I met Steve Denson. To say that Mr. Denson was a great salesman during my time at Hamer is an understatement. Honesty and transparency truly Shines through during our interactions in a way that I cannot express. It felt like I was speaking with a human being while being treated as one aswell. By far the best experience I've had at any dealership, bar none. I honestly can say that I hope one day to achieve such dedication to my values in my ...
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Javier Lopez helped me buy my Ram truck from Hammer Toyota and was absolutely great to work with. He was very helpful and patient both before and after my purchase with my questions. If you need a vehicle he's your guy and the rest of Hammers staff was great to work with as well.
Otro que ayyudo a que perdiera $10,000 que di para comprar mi carro que también able con el para cambiarlo por otro i no me kiso alludar asta que able con su supervisor pero jamas volveré ni lo recomiendo #hammertoyota no vallas
THE 5 STARS IN THIS REVIEW IS ONLY ON MY My Service Agent, JORDON B. He did NOT rip me off, like the service advisor Marcus. Jordan was HANDS DOWN top notch in delivery of superior customer service. I felt very VIP with him assisting me. He made sure to get answers, straight forward pricing, admitted when he didn't know the answer and did the work to research to find out accurate info as opposed to guessing out the side of his neck, like the service advisor Marcus.. He made sure all of my concerns were addressed. He did not ...
(Translated by Google) They are very good, I just went to look at the headdresses and came out driving one hahaha (Original) Son muy buenos solo fui a mirar las tocas y salí manejando una jajaaa
100 stars for hamer toyota! First off about myself, I am a very meticulous guy very seldom would I buy a vehicle sight unseen, Back in January while searching for a 2015 f150 platinum on the net I came across this specific truck at hameer toyota I live on the central coast about 300 miles away. My first phone call to hamer I was put in touch with a salesman named manny this guy from our first phone call was so professional and knowledgeable about the vehicle I was enquiring about he made me feel very comfortable about the possibility of purchasing the ...
Buying at Hamer is amazing. Makes the process easy. First I spoke with the salesperson Louie Valencia. He's amazing. He makes you comfortable. Shows you your options. Then I spoke with his boss, I believe his name is Carlos to finalize the pricing. He was friendly. Then the finance person, Tony, spoke with me and presented the package deals for protecting your investment on the car which is absolutely necessary to protect you as well. Tony is topnotch. Everyone I met were friendly and amazing. They are the best I've dealt with in buying cars. If you're ...
Hamer Toyota has been our go to dealership for a while now. Our most recent purchase, a 2023 Rav 4 hybrid was exceptional for one reason. Steve Denson. My wife and I feel blessed to have been able to work with this honest, friendly and professional salesperson. Steve’s 30+ years at Hamer is reflected in his amazing service. Steve was wonderfully responsive and kept us updated on arrival time for the car, etc. He was diligent in making sure we got the vehicle we wanted, not just what he wanted to sell. It was so refreshing to meet this gentleman and work ...
You guys are very professional
Steve was amazing, transparent with all the numbers, I am so happy with my 2023 toyota corolla.
Prices are a little high but the service from the team is very excellent and exceeds great service.
Alex Pineda (sales man) was extremely helpful and honest regarding prices on the Purchase of a beautiful tacoma 2023, Alex is very knowledgeable, best people ever, Carlos his manager is a very ethical person as well, we love honest..
Great experience with Oscar in buying my RAV4 ! Very helpful through out the whole process would highly recommend to anyone interested in purchasing a vehicle !
Amazing service
Very pleased with the service and our sales rep Oscar Padilla. He stays in communication even after purchase to ensure our customer satisfaction.
Firstly I am most grateful to Johnnie for all his help with purchasing my Highlander. And secondly Oscar Padilla is a number 1 super customer service man. He is polite, thorough, respectful, knowledgeable and pleasant. His customer service skills are spot on! Thank you to everyone at Hamer for your super supportive skills.
Steve is truly exceptional. His name is synonymous with Hamer and Exceptional Service! I bought my first car from him 10 years ago. When looking for an upgrade, It was a “no-brainer” to go with another Toyota when looking for high quality and dependability. Same goes for who I chose to assist me in my search. Steve’s motto is no-hassle experience. He is honest, reliable, and has an altruistic passion to help his clients. Thanks Steve!
Oscar the salesman was very helpful and courteous all the way and I got the car of my dreams. He is still the person I would see if I have a question about my new car … the Rav4 XLE premium
Oscar Padilla helped me get my Toyota Mirai. He was incredibly professional and helpful. He made sure I was update on the status of my car as it made its way from Japan to the US. He made the entire process smooth and easy!
My husband and I recently visit Hamer Toyota in Mission Hills. We were referred by a friend to speak with Sales and Leasing Consultant Franklin Rivera. BEST experience ever. Franklin is a professional and answered all our questions. He was caring, attentive to our needs and worked hard to give us the best possible deal. We highly recommend Franklin and appreciate his exceptional customer service. Definitely 5 stars.
Made an appointment that was convenient to my schedule, was taken on time, waited for the service to be completed, and out the door!!! All good
Ask for Oscar!!!!!!!!! Oscar Padilla helped me in Nov 22 to find exactly what I wanted in my RAV4 purchased. I got my sun roof, heated / cool seats and hybrid Ray 4. When I arrived Oscar was prompt with meeting me and showing me the car. My first thought was oh man RED ugh… But he was able to convince me once I was inside that it drove so smoothly and taking it on the freeway for a bit was helpful to feel the power of the car. Oscar was knowledgeable about the RAV4 Hybrid and answered all my questions and concerns. ...
Very happy with the service and with vagan the person who attended me very kindly
Francisco Gomez and Frank have taken very well care of us. Straightforward and pleasurable business with them! They are the best and that alone is an understatement. Will definitely bring in more people for them in the future if not us again.
my car feels like new again thank you
Exceptional
Sam Quintanilla did an amazing job! So professional, super nice and helpful.. give him a raise!
Good customer service! Good attitude and attention! But I been taking my vehicle tree times for the same problem, and the results is not satisfactory! Thank you!
Excellent customer service and support, fast service and friendly with or without appointment
Good deals n very professional
Great customer service. Very helpful and informative.
Great experience and very helpful ❤️
(Translated by Google) Good service attitude, and excellent courtesy, and with great attention to the vehicle (Original) Buena actitud de servicio, y excelente cortesía, y con una gran atención al vehículo
My experience was great, really professional care and fast !!! I am happy with the service given
Hammer Toyota service was excellent. My service provider Jorden was very professional and made the process very smooth. Speed of service was very fast even though they had lots of cars they were servicing. I would recommend this dealership for servicing your Toyota. I would come back again. In fact I bought their 3 oil package for $150.00 which will give me 3 oil change and 3 tire rotation from this dealer.
It was a quick service.
Hugo thank you from the bottom of my heart for assisting us today. My dad bought his first Toyota from Hugo in 1998 and since then our entire family has continued to purchase Toyotas through Hugo because he treats us like family. We don’t get the runaround, he doesn’t take advantage of us, he’s just an amazing person that treats you like family and that is why we have been loyal to him for the last 25 years. He’s honest and will never just try to make a sale, he is always straight forward and gets us the ...
The person who I initially made contact with at the service line, was extremely courteous. Then I was approached by Jose from the service desk, who was professional, courteous and explained the service being conducted to my vehicle in details. Excellent service overall.