Customer Testimonials


Hamer ToyotaDealerRater 2019 Consumer Satisfaction Award

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Google Mar 23, 2023

I ran over a pothole on my way to work thanks to this terrible LA storm and my car began to make some concerning noises so I immediately called Toyota asking if they could squeeze me in for an appointment. Not only were they able to see me but they were able to find a solution and have my car back to me in one day. Talk about a life saver!!!! So grateful to the team here.

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Google Mar 23, 2023

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Google Mar 23, 2023

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Google Mar 23, 2023

This plase is greate

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 21, 2023

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Google Mar 21, 2023

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Google Mar 21, 2023

Very impressive customer service . Prompt & si professional unlike the other Toyota dealers . Hamer Toyota is the best . Willing to help & cater for your car needs. Way to go team !

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Google Mar 21, 2023

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Google Mar 21, 2023

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Google Mar 21, 2023

Go get yourself a new car! Hamer Toyota went above and beyond to find my car! You won’t be disappointed!!

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Google Mar 20, 2023

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Google Mar 20, 2023

See Brayan Lopez for real the best at in-service

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Google Mar 20, 2023

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Google Mar 19, 2023

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Google Mar 19, 2023

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Google Mar 19, 2023

George G was accomodating and I was able to have my car serviced without an appointment. Car serviced quicker then promised.

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Google Mar 19, 2023

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Google Mar 19, 2023

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Google Mar 18, 2023

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Google Mar 18, 2023

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Google Mar 18, 2023

(Translated by Google) Excellent customer service very friendly. (Original) Excelente atencion al cliente muy amables.

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Google Mar 18, 2023

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Google Mar 18, 2023

My experience was great Alex was great thank you very much

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Google Mar 18, 2023

Wonderful service

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Google Mar 18, 2023

Good service! Fast and professional.

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Google Mar 17, 2023

Great Service

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Google Mar 17, 2023

Polite, quick friendly

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Google Mar 17, 2023

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Google Mar 17, 2023

Joe Perez was my service adviser and he was very helpful with my car repair. He called me back and updated me on the progress on a timely basis. He also coordinated with my insurance to ensure everything was processed quickly with my claim. We need more service advisers like Joe Perez. Give this man a raise.

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Google Mar 17, 2023

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DealerRater Mar 17, 2023

Once again, Steve was a pleasure to work with! He is trustworthy and honest and makes the entire car-buying experience quick and easy. I definitely will work with him again.

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Google Mar 17, 2023

Excellent service. Pricey, but I can always leave with peace of mind that my vehicle will be serviced properly and professionally.

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Google Mar 17, 2023

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Google Mar 17, 2023

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Google Mar 17, 2023

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Google Mar 16, 2023

Gabriel is great, great personality, makes sure you are taken care of and your car and that everything is included in your package or what is not in order not to get over charge. Great customer service overall with everyone.

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Google Mar 16, 2023

Very helpful!

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Google Mar 16, 2023

It's great.The website toorder parts is down 99 percent of the time

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Google Mar 16, 2023

I’m very happy with the service, specially how my advisor Johnny Nowell help me with what my car needed .He is always very polite and take the time to explain what they will be doing to my car . That’s why my son and daughter make sure to make their appointments with him too. Thank you Johnny and God blessed you . 🙏

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Google Mar 16, 2023

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Google Mar 16, 2023

Advised of nail on tire and Toyota not able to fix to avoid any issues. Was suggested to by New tires due to wear & tear. Purchased a full set of tires. To my surprise NO tire air plugs were replaced

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Google Mar 16, 2023

The staff are efficient & very friendly. Erick offered me other services but I don't need it right now. But thank you tho.

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Google Mar 16, 2023

Five Stars from the beginning of scheduling with Destiny to the end of my service appointment with BRAYAN was a fabulous experience. These guys that are on staff right now are on fire ..they’re perfect. The car runs like a dream everything went as expected. Ready to buy another Toyota from Hamer and have the service people take care of me. I’m in good hands when I go to Hamer Toyota service department for sure.

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Google Mar 16, 2023

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Google Mar 16, 2023

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Google Mar 16, 2023

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Google Mar 16, 2023

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Google Mar 16, 2023

Pretty good overall. Smooth seamless process. Just had to deal with the usual haggling, but overall ended up with an fair deal and a great used vehicle!

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Google Mar 16, 2023

Vagan was able to accommodate me during my scheduled appointment bcoz my service agent was on lunch break. Very profressional and friendly.

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Google Mar 16, 2023

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Google Mar 16, 2023

The service was excellent.

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Google Mar 16, 2023

Excellent service!

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Google Mar 16, 2023

Sam Q. is simply awesome at Hamer Toyota Service. He handled and managed every problem with my Toyota Tundra when I left it to be fixed. I’m not just sayin that for nothing but this is from multiple occasions/experiences that I had left my truck with Hamer Toyota Service. He’s honest, upfront, friendly and all at the same time professional. All the guys there are very helpful and they can be counted and trusted on whatever car problem you may have. This is the reason why I always go there and no other car shop. I’ve ...

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Google Mar 16, 2023

Joe is absolutely amazing!

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Google Mar 16, 2023

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Google Mar 16, 2023

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Google Mar 15, 2023

Steve Denson the best salemans Very courteous. Pleasen to work with. I will call him fir my next car Thanks Steve

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Google Mar 15, 2023

Was treated quickly and Gabriel was great!

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Google Mar 15, 2023

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Google Mar 15, 2023

Sales person was very friendly and well informed. He was also very patient. When we finally agreed to the terms the time with the finance department was very fast. I got a very good deal on a beautiful used truck.

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Google Mar 15, 2023

This place is great for service and warranty, repairs. They live up to great costomer service. However, I will add to additional services needed from the dealership. Such as; vehicle loaners, or rentals, they are not flexible with your automobile coverage. Which means. They are picky about what type of insurance you have. Which I've never heard of before. They claim not all auto insurance carriers will transfer over to their rental car policy. FYI

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Google Mar 15, 2023

I'm completely satisfied with Brayan and Hamer Toyota team for the excellent service and customer service.

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Google Mar 15, 2023

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Google Mar 15, 2023

Everything is good nice friendly people.

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Google Mar 15, 2023

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Google Mar 14, 2023

Carlos was a great help. My car ended up being ready before the estimated time which is good. Rest of the staff was very nice and helpful.

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Google Mar 14, 2023

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Google Mar 13, 2023

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DealerRater Mar 12, 2023

Steve is very friendly, reliable, and trustworthy. Excellent customer service. Definitely will recommend to my friends.

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Google Mar 12, 2023

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Google Mar 12, 2023

My experience at your dealership was fantastic . Jose Perez was very friendly and helpful. I purchased your special service advantage care which is a really good bargain. I plan to continue servicing my highlander at your dealership. Thank you very much.

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Google Mar 12, 2023

Thank you so much for your services.

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Google Mar 11, 2023

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Google Mar 11, 2023

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Google Mar 11, 2023

Always get good service at Hamer and this theme they provided a complimentary ride with Lyft when it was time for me to pick up the car

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Google Mar 11, 2023

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Google Mar 11, 2023

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Google Mar 11, 2023

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Google Mar 10, 2023

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Google Mar 10, 2023

Very professional people And very friendly staff

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Google Mar 10, 2023

Very nice and professional

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Google Mar 10, 2023

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Google Mar 10, 2023

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Google Mar 10, 2023

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Google Mar 9, 2023

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Google Mar 9, 2023

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Google Mar 9, 2023

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Google Mar 9, 2023

Excellent service

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Google Mar 9, 2023

Best customer service

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Google Mar 9, 2023

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Google Mar 9, 2023

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Google Mar 9, 2023

I'm always coming to this place, I like the work everyone is doing to make sure we are driving safe and we have what we need and want, thank you Hammer Toyota and Thank you, Brayan.

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DealerRater Mar 4, 2023

The whole team there are amazing - warm, friendly with no high pressure sales and great deals. They clearly want you to come back over and over - it’s never one and done with them.

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